Diploma in Office Admin and Reception

The UK's demand for office administration and receptionist roles has generally been increasing over the past few years. And with this Diploma in Office Admin and Reception, you can jumpstart your career and find yourself in a well-paying position with opportunities for advancement. Office Admin and Reception skills give you the flexibility to work in a variety of positions. For example, you may specialise as a Medical or Legal Secretary, go into HR or finance, or even become a personal assistant. This Diploma in Office Admin and Reception is an excellent place to start whether you have some expertise or are a newbie because these are all fantastic, lucrative possibilities.

The Diploma in Office Admin and Reception is broken up into handy, simple-to-understand segments so you may learn as you go. Everything is covered, including how to properly organise business documents and communicate at work.

Learning Outcome

• Gain sufficient knowledge of the role and responsibilities of office administrators and receptionists
• Be trained in the role of an office administrator and receptionist to fast-track your career
• Familiarise with administrative and reception duties to ensure the smooth running of an office
• Learn how to motivate your team and provide them with the right tools to achieve common work goals
• Develop your knowledge of telephone etiquette and understand how to respond to difficult customers

Why Choose a Diploma In Office Admin And Reception - Level 3?

• Opportunity to earn a certificate which is accredited by CPDQS.
• Get a free student ID card! (£10 postal charge will be applicable for international delivery).
• Innovative and engaging content.
• Free assessments.
• 24/7 tutor support.

****Course Curriculum****

Here are the topics you will cover on the Diploma In Office Admin And Reception - Level 3 Course:

• Module 01: Personal Assistant
• Module 02: Admin Support
• Module 03: Administrative Management
• Module 04: Organisational Skills
• Module 05: Telephone Etiquette
• Module 06: Business Writing
• Module 07: Time Management
• Module 08: Body Language and Effective Communication
• Module 09: Meeting Management

Module 10: Excel Basics

• Navigate the Excel User Interface
• Use Excel Commands
• Create and Save a Basic Workbook
• Enter Cell Data
• Use Excel Help
• Create Worksheet Formulas
• Insert Functions
• Reuse Formulas and Functions
• Insert, Delete, and Adjust Cells, Columns, and Rows
• Search for and Replace Data
• Use Proofing and Research Tools
• Apply Text Formats
• Apply Number Format
• Align Cell Contents
• Apply Styles and Themes
• Apply Basic Conditional Formatting
• Create and Use Templates
• Preview and Print a Workbook
• Set Up the Page Layout
• Configure Headers and Footers
• Manage Worksheets
• Manage Workbook and Worksheet Views
• Manage Workbook Properties

Module 11: PowerPoint Basic

• Customize the User Interface
• Set PowerPoint 2016 Options
• Modify Slide Masters and Slide Layouts
• Add Headers and Footers
• Modify the Notes Master and the Handout Master
• Create SmartArt
• Modify SmartArt
• Write Math Equations
• Add Audio to a Presentation
• Add Video to a Presentation
• Customize Animations and Transitions
• Review a Presentation
• Store and Share Presentations on the Web
• Annotate a Presentation
• Set Up a Slide Show
• Create a Custom Slide Show
• Add Hyperlinks and Action Buttons
• Record a Presentation
• Secure a Presentation
• Broadcast a Slide Show
• Create a Video or a CD

Assessment Process

Once you have finished the learning stages in the Diploma in Office Admin and Reception , your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately.

This Office Admin and Reception course does not require you to have any prior qualifications or experience.

• Anybody who wants to start a career as an office admin.
• Anybody who wants to learn basic receptionist skills.

You will not need any prior background or expertise to enrol in this course.

• Receptionist
• Telephonist
• School Secretary
• Office Admin
• Health Record Clerk

Receptionists in the UK earn around 15K - 22K per annum.

CPDQS Accredited Certificate

Digital certificate - £10

CPDQS Accredited Certificate

Hard copy certificate - £29